Learning from the evolution of the digital transformation framework

DOI

Bibliographic Information

Other Title
  • DXフレームワークの進化に学ぶ

Description

<p>In 2014, the framework for DX success proposed by the MIT Sloan and Capgemini teams was updated in 2021 based on the activities of various companies. Of particular note is the fact that a frame called "employee experience" was set in addition to "customer experience." Since employee perspectives are rarely taken up in DX discussions, it can be expected to be an important guideline for companies that cannot link digitalization of the workplace with DX initiatives. In this paper, we will review the evolution of this framework and provide important guidelines for companies that are not or will be working on it.</p>

Journal

Keywords

Details 詳細情報について

  • CRID
    1390009393778285952
  • NII Article ID
    130008145100
  • DOI
    10.11497/jasmin.202111.0_329
  • Text Lang
    en
  • Data Source
    • JaLC
    • CiNii Articles
  • Abstract License Flag
    Disallowed

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