A Study on the Possibility of Artificial Intelligence Replacing or Completing HR Tasks

DOI

Bibliographic Information

Other Title
  • 人工知能(AI）による人事業務の 代替・補完可能性
  • ―Consideration through a Questionnaire Survey of HR Professionals in Japan
  • ―国内人事部員への調査からの一考察

Description

The purpose of this study was to clarify the psychological aspects of the impact of AI on HR op-erations as perceived by Japanese HR professionals. 824 participants were surveyed to obtain quantitative and qualitative data on their positive and negative attitudes toward the impact of AI on HR operations and their expectations for AI to replace or supplement HR operations. The analysis revealed that (1) the impact of AI on HR tasks was generally perceived positively, (2) direct com-plementary expectations existed for information processing and administrative tasks, and (3) indi-rect complementary expectations existed for interpersonal tasks, and (4) complementary expecta-tions had components and could be ordered and processed. The results also suggest that the unique pride of HR staff may be related to their negative attitude toward AI work substitution. These re-sults suggest that in the future, the use of AI as a complement for HR tasks that require atypical in-terpersonal skills will be promoted and activated.

Journal

Keywords

Details 詳細情報について

  • CRID
    1390020054940857728
  • DOI
    10.32169/gbj.10.1_31
  • ISSN
    24340111
  • Text Lang
    ja
  • Data Source
    • JaLC
  • Abstract License Flag
    Disallowed

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