Appropriate choice and accumulation of electronic information(<Special Feature>Information-Sharing and Accumu-lation & Transfer ot Know-How)

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  • 電子情報の適切な取捨選択と蓄積(<特集>ノウハウの蓄積と伝達)
  • 電子情報の適切な取捨選択と蓄積
  • デンシ ジョウホウ ノ テキセツ ナ シュシャ センタク ト チクセキ

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With the appropriate handling of electronic information, we are able to break down, analyze and disclose the massive information in any way desired. However, if the information is not properly handled, the material obtained becomes only a data dump, risking downgrade of content value as well as losing the reliance or the trust of its users. This essay takes the making of FAQ as an example to discuss the importance of choosing and accumulating the important information. The materials should always reflect client needs, which must be consumed and monitored by people. No matter how fast or accurately the system can process the information, it is important to remember that the human element is critical in developing efficient and effective contents.

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