User study at Keio University Library(<Special feature>Library user surveys)

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  • UEOKA Makiko
    Informationand Media Center for Science and Technology, Keio University

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  • 慶應義塾大学における利用者調査の事例(<特集>利用者調査)
  • 慶應義塾大学における利用者調査の事例
  • ケイオウ ギジュク ダイガク ニ オケル リヨウシャ チョウサ ノ ジレイ

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Abstract

The purpose of this paper is to report the outcome of the focus group interview conducted by the User Survey Working Group at Keio University Library. To explore and grasp the direction in supporting the students' study activities at the library, freshmen and sophomores were chosen as a subject. The grounded theory approach, a method for analyzing qualitative data, was used for analysis. As a result, two categories ("library as a place" and "study support") and eleven subcategories ("place to study on one's own", "place to study with others", "safe and comfortable space", "drinking and eating", "library service as a whole", "necessary tools for study", "reading materials", "library website", "desired information", "information literacy education" and "physical support") were extracted.

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