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A report of the user questionnaire survey at Tohoku University Library : use radar charts and matrix analysis(<Special feature>Library user surveys)
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- MATSUI Yoshitsugu
- Tohoku University Library
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- TERUUCHI Hiromichi
- Tohoku University Library
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- KATSUMOTO Kanako
- Tohoku University Library
Bibliographic Information
- Other Title
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- 東北大学附属図書館の利用者アンケート事例報告 : レーダーチャートとマトリックス分析(<特集>利用者調査)
- 東北大学附属図書館の利用者アンケート事例報告--レーダーチャートとマトリックス分析
- トウホク ダイガク フゾク トショカン ノ リヨウシャ アンケート ジレイ ホウコク レーダー チャート ト マトリックス ブンセキ
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Description
Tohoku University Library conducted a user questionnaire survey for assessment of service quality as part of their self-evaluation program in October 2006. In this paper, we report a summary of the result of the survey and describe survey questions refer to LibQUAL+ and other tools, survey delivery methods for improving response rates, and use of radar charts and matrix analysis for presenting and analyzing the results.
Journal
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- The Journal of Information Science and Technology Association
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The Journal of Information Science and Technology Association 58 (6), 290-294, 2008
Information Science and Technology Association, Japan
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Keywords
Details 詳細情報について
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- CRID
- 1390282679182145792
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- NII Article ID
- 110006684490
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- NII Book ID
- AN10005857
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- ISSN
- 21898278
- 09133801
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- NDL BIB ID
- 9504344
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- Text Lang
- ja
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- Data Source
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- JaLC
- NDL Search
- CiNii Articles
- Crossref
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- Abstract License Flag
- Allowed