The appearance patterns of emotional expressions in e-mail exchanges : A text-mining analysis
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- HANAI Tomomi
- Graduate School of Science and Technology, Chiba University
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- OGUCHI Takashi
- Faculty of Letters, Chiba University
Bibliographic Information
- Other Title
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- Eメールの交換過程における感情表現の出現パターン : テキスト・マイニングを用いた分析
- Eメール ノ コウカン カテイ ニ オケル カンジョウ ヒョウゲン ノ シュツゲン パターン テキスト マイニング オ モチイタ ブンセキ
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Abstract
In this study, we examined how the patterns of emoticons and emotional word marks appeared in CMC, especially in e-mail exchanges. A text-mining analysis was used in the study. Eighteen university students were requested to exchange e-mails over a period of two weeks with unknown correspondents who were, in fact, cooperating in the experiment. One hundred and forty-one e-mails thus obtained were analyzed. A text-mining software "True Teller" extracted 4,125 words of 257 kinds for further analysis. As a result, various emotional expressions that appeared in the CMC as well as in Face-to-Face communication were clarified. In addition, emoticons were seen to appear frequently in the early stages of communication and had the effect of softening tense relationships between e-mailers.
Journal
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- Japanese Journal of Social Psychology
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Japanese Journal of Social Psychology 24 (2), 131-139, 2008
The Japanese Society of Social Psychology
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Details 詳細情報について
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- CRID
- 1390282679467790464
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- NII Article ID
- 110007006242
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- NII Book ID
- AN10049127
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- ISSN
- 21891338
- 09161503
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- NDL BIB ID
- 9721231
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- Text Lang
- ja
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- Data Source
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- JaLC
- NDL
- CiNii Articles
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- Abstract License Flag
- Disallowed