Perceived procedural fairness and the evaluation of authorities : A case of an urban development project

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  • TAKAO Kenji
    National Research Institute for Earth Science and Disaster Prevention

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  • 手続き的公正評価が都市開発評価に及ぼす影響
  • テツヅキ テキ コウセイ ヒョウカ ガ トシ カイハツ ヒョウカ ニ オヨボス エイキョウ

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Abstract

This study examined the relationship between perceived procedural fairness and the evaluation of specific policies made by a city administration. A questionnaire survey was administered to residents (n = 643) of a town newly constructed in Kobe City. The respondents rated the extent to which the city administration explained things to them, paid respect to them, and listened to their opinions. They also rated satisfaction with city functions and evaluated the environmental disruption of urban development. Results showed that evaluations of procedural justice in general domains influenced both judgments of procedural justice involving specific policies and evaluations of development programs. It also was revealed that procedural justice judgment in general domains was determined mainly by relational factors such as perceived respect from the city administration. It is suggested that procedural justice and relational factors are crucially important in the making and execution of public policies.

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