Task Achieving QC Story

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  • 課題達成型QCストーリー
  • カダイ タッセイガタ QC ストーリー

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Abstract

The use of QC stories by QC Circles as a means of implementing improvement activities on the shop floor has resulted in substantial achievements. However, the sales, service, and administration (SSA) sector's QC Circles involve a comparatively large number of new business practices of which there is no accumulated experience in the field of QC, so it was rather difficult for QC Circles in this sector to apply conventional QC stories in considering such business practices in advance and getting these activities on track properly. Having many QC Circles in the SSA sector, the Keihin (Tokyo and Yokohama) Region of the Kanto Branch of the QC Circle Headquarters has developed the Task Achieving QC Story in order to resolve such difficulties in that sector.

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