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A Structured Model of Difficulties in Implementing and Promoting QMS in Hospital A
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- KANEKO Masaaki
- Waseda University
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- SHIWAKU Tetsuo
- The University of Tokyo
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- MUNECHIKA Masahiko
- Waseda University
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- TSURU Satoko
- The University of Tokyo
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- IIZUKA Yoshinori
- The University of Tokyo
Bibliographic Information
- Other Title
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- A病院におけるQMS導入・推進の困難モデル
- A ビョウイン ニ オケル QMS ドウニュウ スイシン ノ コンナン モデル
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Description
Recently, it is one of the important social issues to ensure quality and safety in healthcare. Corresporiding to such the situation, there reappeared to be many hospitals that establish and promote a quality management system in Japan. However, the activities are not working well because many difficulties due to characteristics in healthcare happened. Moreover, what kinds of the difficulties happen is not fully identified. The difficulties may change by the situation and background of the activities in each hospital, so it is necessary to take a case study approach of continuously observing all activities implemented in a hospital and analyzing the detail in order to identify the difficulties. Therefore, this study establishes the structured model of difficulties in implementing and promoting QMS in Hospital A through observing the quality improvement activities based on ISO9001 : 2000 and analyzing the activities date. By utilizing this model, it is possible to easily examine what kinds of difficulties happen in implementing and promoting QMS into other hospitals, and to promote QMS effectively. In addition, as the similarity and difference of the difficulty among each hospital are clarified, the basis to examine a widely applicable model is established.
Journal
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- Journal of The Japanese Society for Quality Control
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Journal of The Japanese Society for Quality Control 37 (4), 392-407, 2007
The Japanese Society for Quality Control
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Details 詳細情報について
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- CRID
- 1390282679477691904
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- NII Article ID
- 110006424576
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- NII Book ID
- AN00354769
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- ISSN
- 24321044
- 03868230
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- NDL BIB ID
- 9250325
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- Text Lang
- ja
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- Article Type
- journal article
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- Data Source
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- JaLC
- NDL Search
- CiNii Articles
- KAKEN
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- Abstract License Flag
- Disallowed