A study on rationalization of levels of maintenance services for owner-occupied flats of middle high-rise housings for preservation of agreeable living environment

What are the factors that affect opinions of dwellers on management expenses? Using well-prepared questionnaires we tried to clarify any structural relation that might exist. Fifteen collective housings for family uses built and sold by non-government enterprises during the period of 1968 & 1980 were chosen as samplers. The questionnaires were sent to dwellers and after a certain period of time they were collected. In the questionnaire, a dweller was asked to give a) a description of his family and b) his opinion on housing. At the same time, caretakers and managers of management cooperatives were interviewed about a) forms of management and b) any management troubles. The survey was carried out from 1984 to 1985. Out of 3,154 dwellers whom the questionnaires were sent. 1,088 responded (40%). The results can be summarized as follows; 1) The most important reasons for choosing the present housing was the site, followed by the price, the plan and the management service. Those who rent tend to think much of the site while those who own think of the price. 2) The intention to stay in the present housing permanently is higher among those who have come to live in newly-built housings from the very beginning than those who have transferred. The owners show high percentage of this intention. The older the dwellers are, the higher the percentage becomes. Those satisfied with the present situation and those of small families also show high percentage. 3) The degree of satisfaction with the present housing is highest among owners followed by renters and dwellers of company-owned houses. These people have an intention to live permanently and take good care of their houses. The older the dwellers, the more the satisfaction. 4) The elder groups and families without children are highly motivated to take good care of their houses. Housewives who do not have jobs outside home think themselves that they keep their houses in good shape. 5) The management expenses are considered reasonable by owner groups. The longer their living in the present houses is, the higher this percentage of their intention to stay permanently rises. 6) The reserve funds for maintenance are considered reason-able by owners who dwell long and who are satisfied with the present housing. This type of expenses is considered as similar to the management expenses. 7) Whether dwellers feel that the management and maintenance expenses are costly or reasonable has not necessarily to do with the actual amount being collected at present.