Study on Technostress Syndrome (Report 4) : Woking condition and demographic characteristics which were associated with technostress tendency under the infiuence of psychological characteristics

Kasuga Nobuyo

doi:10.15064/jjpm.32.7_553

On report 3,it was shown that technostress tendency had no significant relationship with age, length of work and amount of computer work. This study conducted further examination about their relationships by taking account of the inflence of psychological characteristics. The data were collected from questionnaires given to 273 computer operators (male 241. female 32). The questionnaires consisted of 3 parts-A) questions to evaluate technostress tendency, B) questions to identify age. length of work and amount of computer work, C) tests to evaluate psychological characteristics (MAS, SDS and Y-G). Questions about technostress tendency had been based on report 1. Age and length of work were obtained in years. Amount of computer work was obtained by subjects choosing one of followings; 1) 10-20%, 2) 3O-40%, 3) 50-60%. 4) 70-80%. 5) 90-100%. The psychological characteristics which were associated with technostress tendency had been clarified on report 2. Each question about technostress tendency was given a point according to the answer-Yes=1,unknown=0.5,No=0. The total points were the score to evaluate technostress tendency of each subject. Subjects were divided into a high tendency group and a low tendency group with mean value and SD value of the score. Regarding amount of computer work. subjects were divided into 3 groups-A : subjects whose amount of computer work was 10-40%, B : 50-60%, C : 70-100%. Concerning psychological characteristics which were associated with technostress tendency, subjects were divided as follows. MAS and SDS; 2 grous-1) subjects with anxiety (in depression), 2) those not with (not in). Y-G profiles (12 profiles and 6 profile groups) ; divided into 2 groups with mean value of their total score-1) subjects who have a high socre of profile, 2) those who have a low score of prcfile. Y-G 5 types; 1) subjects who are high tendency types, 2) those who are low tendency types. In each group concerning psychological characteristics, Wilcoxon 2-sample test and Chi-square test were conducted to examine if age, length of work and amount of computer work were significantly different between high and low technostress tendency groups. As a result, it was shown that the amount of computer work was significantly high in the high techno-centered tendency group than in the low one (p<0.01). It was observed only for subjects who had slight Y-G profiles associated with techno-centered tendency. This was also shown that age was significantly low in the high techno-anxious tendency groups than in the low one (p<0.01). It was observed only for subjects who were in depression. The results indicated that the amount of computer work was related to techno-centered tendency under the infiuence of psychological chracteristics. The same thing was said about age and techno-anxious tendency.

Study on Technostress Syndrome (Report 4) : Woking condition and demographic characteristics which were associated with technostress tendency under the infiuence of psychological characteristics

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