Organizational Assessment Tools for NPOs: A Case of External Assessment for a Grant Program

Matsumoto Wataru, Takahashi Nobuo

doi:10.11433/janpora.2.131

While the notion of business-type evaluation has been introduced for NPOs, it has been plagued by difficulties regarding performance measurement appropriate for service. This paper examines organizational assessment of NPOs on the basis of itemized evaluations derived from ‘rules of thumb’ in one grant-making foundation, The Nippon Foundation. While such evaluations are based on conscious evaluation of (1) the characteristics of the organization and (2) the characteristics of the leader, on the basis of evaluation data of 24 support centers in Japan, we propose the new criteria of (3) planning ability and (4) organizational capability. The Nippon Foundation’s organizational assessment compounds examination know-how through past financial aid assessments for NPOs, and we can reproduce objective organizational assessment through our assessment tool on the basis of criteria (1) to (4). Moreover, planning ability and organizational capability better determine the organizational assessment potentiality. The paper concludes by discussing the importance of the self-business approaches as a means of directing NPOs toward autonomic growth.<br>

Organizational Assessment Tools for NPOs: A Case of External Assessment for a Grant Program

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