Stewardship Theory and NPO Management: An Empirical Study

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  • スチュワードシップ理論に基づくNPOのマネジメントの検証
  • スチュワードシップ リロン ニ モトヅク NPO ノ マネジメント ノ ケンショウ

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This study hypothesizes that the organizational factors suggested by stewardship theory can enhance nonprofit organizational performance. A mail survey of 200 medium-sized nonprofit organizations in Japan selected on the basis of random sampling was conducted (response rate: 57%) and the hypotheses were tested by quantitative data analysis. Overall, results indicated that the organizational factors prescribed by stewardship theory can improve nonprofit organizational performance, specifically, the soft aspect of organizational performance, which is to say, human-resource-related performance (i.e., affective commitment and organizational citizenship behaviors), with a shared mission reported as the most powerful contributor. Participation in decision making together with information collecting and training contributed to both soft performance and high ratings of organizational effectiveness, while feedback was found to enhance both membership growth and soft performance. Furthermore, self-management behaviors on the part of organization leadership increased revenue growth and rating of organizational effectiveness together with soft performance.<br>

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