A Study of Practical Method to Enhancing Workers’ Comprehension/Motivation

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  • NIHONGI Ryo
    Graduate School of Science & Technology, Keio University
  • OKADA Yusaku
    Graduate School of Science & Technology, Keio University

Bibliographic Information

Other Title
  • 安全管理活動に対する従業員の理解・意欲を向上させるための実践的方策の検討
  • 安全管理活動に対する従業員の理解・意欲を向上させるための実践的方策の検討 : 都市交通局の鉄道運転指令所を対象として
  • アンゼン カンリ カツドウ ニ タイスル ジュウギョウイン ノ リカイ ・ イヨク オ コウジョウ サセル タメ ノ ジッセンテキ ホウサク ノ ケントウ : トシ コウツウキョク ノ テツドウ ウンテン シレイショ オ タイショウ ト シテ
  • - Application to an Operation Center in City Transportation Bureau -
  • 一都市交通局の鉄道運転指令所を対象として一

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Abstract

In many Japanese railroad companies, human error management has been executed and various results were obtained. However, when workers’ comprehension on the safety management is poor, the effects of the strategies to prevent human error become very low. Therefore, based upon the concept of PDCA management cycle, we aimed to propose strategies that can enhance the workers’ motivation/satisfaction on safety management, and to activate the human error management in an operation center of a city transportation bureau. As a result of having executed proposed strategies since 2010, we confirmed that the workers’ comprehension level and motivation about safety management activities were improved.

Journal

  • Human Factors in Japan

    Human Factors in Japan 18 (1), 2-14, 2013

    The Society for Industrial Plant Human Factors of Japan

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