サービスデザインの進展

DOI Web Site 参考文献9件

書誌事項

タイトル別名
  • Development Service Design
  • サービスデザインの進展 : 人間中心設計とビジネスの視点から
  • サービスデザイン ノ シンテン : ニンゲン チュウシン セッケイ ト ビジネス ノ シテン カラ
  • ─人間中心設計とビジネスの視点から─

この論文をさがす

抄録

In modern society, the principal economic activities have come to services from the product. Service research has been conducted for a long time, but meaning of "service" changed from around 2000. Nowadays, Internet became a social infrastructure, service design is the one of main issue for business.<BR>In this paper, I outline the major trends in service research and business. Then current service is not only described four features as "IHIP" but also service system that was explained as service dominant logic. After that, I consider service design concept, process and methods. Service design become a hot topic for designers and Human-centered design process is adopted service design process. At the end, I introduce some service business and consider about future agenda.

収録刊行物

  • 開発工学

    開発工学 33 (1), 31-34, 2013

    日本開発工学会

参考文献 (9)*注記

もっと見る

詳細情報 詳細情報について

問題の指摘

ページトップへ