Resource Allocation Design using Multi-objective Particle Swarm Optimization for Service Improvement
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- CHIBA Ryosuke
- Tokyo Metropolitan University
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- AKASAKA Fumiya
- Tokyo Metropolitan University
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- TATEYAMA Takeshi
- Tokyo Metropolitan University
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- SHIMOMURA Yoshiki
- Tokyo Metropolitan University
Bibliographic Information
- Other Title
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- サービスにおける多目的最適化によるリソース配分設計法の提案
- サービス ニ オケル タモクテキ サイテキ カ ニ ヨル リソース ハイブン セッケイホウ ノ テイアン
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Abstract
In service design, the quality of service content is very important for the customer service value. However, the content cannot be designed to be a certain value because the providers have limited time and monetary resources to improve the content quality. In this study, we propose a method of multi-objective optimization for balancing of the resources and the customer satisfaction using particle swarm optimization. In addition, we verify the proposed method with a zoo service.
Journal
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- Journal of Japan Industrial Management Association
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Journal of Japan Industrial Management Association 64 (3), 377-385, 2013
Japan Industrial Management Association
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Details 詳細情報について
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- CRID
- 1390282680481194368
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- NII Article ID
- 10031203379
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- NII Book ID
- AN10561806
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- ISSN
- 21879079
- 13422618
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- NDL BIB ID
- 024940498
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- Text Lang
- ja
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- Data Source
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- JaLC
- NDL
- CiNii Articles
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- Abstract License Flag
- Disallowed