A Study on Human Behaviors Observed in Using Ticket Vending Machines

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  • 自動販売機利用時の人間行動 : 自動券売機利用者のタイムスタディ調査結果をもとにして
  • ジドウ ハンバイキ リヨウジ ノ ニンゲン コウドウ ジドウ ケンバイキ リヨ

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It is important to study on the usability for the vending machine in order that we think about man-machine interfaces for aged people, because the vending machine is the machine which many aged people use every day. So from the study like this we can accumulate the basic data which can be applied to various machinery in the future. Improvement on the directions for use in the experiment shows both the decrease of purchase time and that of hesitant behavior. This means an improvement on indications like this, in other word, an improvement on the software part of indications, helps the users who utilize vending machines. In the actual situation, there is no directions of explaining how to use the ticket vendor machine. A communication between the machine and users is not enough now. We hope that those who are engaged in designing the vending machine will take into consideration in the future the improvement on the software part of indications for users.

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