Survey on development of J-STAGE manuscript submission and peer-reviewing system : Actions for enhancing customer satisfaction and promoting utilization

KAWAI Chikako, KUBOTA Soichi, MIYAGAWA Yoshiyuki, WADA Mitsutoshi, TOKIZANE Soichi, KUROYANAGI Yoshinori

doi:10.1241/johokanri.51.815

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Ｊ－ＳＴＡＧＥ投稿審査システムの機能拡張に関わる調査と取り組みについて　ユーザーの利便性を高めていくために
J STAGE トウコウシンサシステムノキノウカクチョウニカカワルチョウサトトリクミニツイテユーザーノリベンセイオタカメテイクタメニ

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Abstract

J-STAGE, an electronic journal platform for Japanese academic societies operated by the Japan Science and Technology Agency (JST), has released a customizable peer-reviewing system in 2005. Now we carried out a questionnaire survey to find out about our user's needs throughout the months of August until September in 2007. And we also interviewed 10 Japanese academic societies who use other peer-reviewing systems from the end of January to the middle of February in 2008. On the other hand, we made intercomparison survey between our system and other systems. These comparative results were reviewed by the committee that consists of representatives of J-STAGE users and external knowledgeable persons. In accordance with the result of this committee, we picked up questionnaire items that are the important points of our system development. In 2008 from June to July, using the questionnaire items described above, we had a questionnaire on the website for our users. Then we decided priority items about our system function enhancement in 2008.<br>

Journal

Journal of Information Processing and Management

Journal of Information Processing and Management 51 (11), 815-824, 2009

Japan Science and Technology Agency

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