知識移転の構成概念とプロセス : 知識の使用とルーチン形成の相互作用

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タイトル別名
  • THE PROCESS AND CONSTRUCTS OF KNOWLEDGE TRANSFER : RECIPROCITY BETWEEN KNOWLEDGE USAGE AND FORMATION OF ROUTINE
  • チシキ イテン ノ コウセイ ガイネン ト プロセス : チシキ ノ シヨウ ト ルーチン ケイセイ ノ ソウゴ サヨウ

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抄録

Knowledge is regarded as the most important source of competitive advantage in modern business. Therefore, researchers have examined knowledge transfer between organizations, especially private companies. In particular, previous studies have analyzed the factors that facilitate or prevent knowledge transfer and their effects on successful knowledge transfer. However, there is a paucity of empirical studies on knowledge transfer, and most of the existing empirical studies on the subject have focused exclusively on the relationship between the individual factors that facilitate or prevent knowledge transfer, without attempting to investigate the comprehensive model of knowledge transfer in its entirety. Thus, in an attempt to identify the unaddressed issues in the existing quantitative studies on knowledge transfer, this study conducts a meta-analysis of these studies. Subsequently, it reviews the existing knowledge transfer process model, which comprises four phases - initiation, implementation, ramp-up, and integration - and proposes a modified process model as a hypothesis. In the proposed modified model, the ramp-up phase, where the transferred knowledge is utilized, and the integration phase, where the knowledge is integrated into organizational routine, have a reciprocal relationship. In other words, in the knowledge transfer process, (1) initial routine is established by the recipient of the knowledge, (2) transferred knowledge is utilized according to the established routine, and (3) the routine is continuously updated based on the feedback obtained after the knowledge has been utilized. This modified knowledge transfer process seems to offer a better explanation of the actual knowledge transfer process, although this should be validated through empirical research.

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