B-8 Proposal of a Template to Make-up a Service Model for an ICT System at the Scheme Stage
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- Noji Hideaki
- 東京農工大学大学院工学府
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- Takuma Hironori
- 東京農工大学大学院工学府
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- Nakayama Masayuki
- 東京農工大学大学院技術経営研究科
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- Kameyama Hideo
- 東京農工大学大学院工学府
Bibliographic Information
- Other Title
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- B-8 スキーム段階におけるICTシステムのサービスモデル策定テンプレートの提案(P2M理論研究トラック)
Abstract
A service model for an ICT system that is a part of value creation systems is an important planning element which influences success or failure to a program. However it is difficult for an owner makes up study since special knowledge is required and the plan ・ operation realistically tends to depend on an IT group enterprise. And troubles arising from this problem are found here and there. This paper proposes a template to make it possible for an owner to study a service model for an ICT system at the scheme stage under this circumstance. Concretely it introduces an ICT operational assessment sheet which was made by combining ITIL ・ CMM and our illustrative example and moreover shows a standard procedure to breakdown from items which owner make up at the scheme stage to each item in the above sheet.
Journal
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- Proceedings of International Association of P2M
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Proceedings of International Association of P2M 2010.Spring (0), 160-169, 2010
International Association of P2M
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Details 詳細情報について
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- CRID
- 1390282680812555904
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- NII Article ID
- 110008682089
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- ISSN
- 24320382
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- Text Lang
- ja
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- Data Source
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- JaLC
- CiNii Articles
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- Abstract License Flag
- Disallowed