Philosophy in the Site of Organizational Activities : Conversation Analysis of Meeting Interaction of an NPO

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  • 組織活動の現場での「志」 : NPOのミーティング場面の会話分析
  • ソシキ カツドウ ノ ゲンバ デ ノ 「 ココロザシ 」 : NPO ノ ミーティング バメン ノ カイワ ブンセキ

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Abstract

In recent years, a number of non-profit organizations (NPOs) have been established to tackle several social problems. Previous studies on NPOs have pointed out that the demarcation between them and other organizations such as for-profit companies is unclear since the definition of NPOs is itself ambiguous. We investigate how organizations are viewed as NPOs based on their routine activities via a detailed examination of video-recorded naturally occurring data of meetings in an NPO. In other words, we observe the way members of the NPO view their organization as an NPO, instead of trying to deduce a clear definition from the researchers' viewpoint. An analysis of the conversation during such a meeting demonstrates how members of the NPO manifest their philosophies and present the vision and mission of the organization. The results reveal the following insights about the philosophies of the members and the organization: 1) they are not randomly referred to during the interaction; 2) they are referred to in an orderly manner by introducing the perspective of governance into the decision-making process of the meeting; 3) they are used to justify opinions on governance-related decision-making; and 4) they are negotiated via the meeting. These findings illustrate how members of the NPO systematically and methodically refer to their organization's philosophies and depict it as an NPO.

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