A Study on Service Management in Food Service Industry

DOI
  • ASAI Toshiyuki
    株式会社イオンイーハート人事企画グループ・採用グループ
  • KOSHIJIMA Ichiro
    千葉工業大学プロジェクトマネジメント学科

Bibliographic Information

Other Title
  • 外食産業におけるサービスマネジメントに関する研究

Abstract

Domestic food service industry in Japan has almost twenty-four trillion yen market. Few academia has paid attention to study this industry because its relatively low entry barriers tended to hide real problems in the industry. Chain restaurant business, however, has been in a difficult situation and may face a critical turning point in the near future. In this paper, the authors would like to propose a fundamental framework to study on service management in the food service industry based on a value chain concept.

Journal

Related Projects

See more

Keywords

Details 詳細情報について

  • CRID
    1390282681082787328
  • NII Article ID
    110007388816
  • DOI
    10.20702/iappmjourante.2.2_49
  • ISSN
    24329894
  • Text Lang
    ja
  • Data Source
    • JaLC
    • CiNii Articles
    • KAKEN
  • Abstract License Flag
    Disallowed

Report a problem

Back to top