Case Study on the Transfer of Non-Routine Operations in the Operation of Offshore Information Systems

DOI Web Site

Bibliographic Information

Other Title
  • 情報システムのオフショア運用における非定型業務の移管に関する一事例
  • ジョウホウ システム ノ オフショア ウンヨウ ニ オケル ヒテイケイ ギョウム ノ イカン ニ カンスル イチジレイ

Search this article

Abstract

In recent years, the development of cloud computing has reduced the total cost of ownership of information systems. Reduction in cost is possible when both system development and maintenance involve more offshore companies. It is easy to transfer instructions for routine operations to offshore companies; however, non-routine operations require operators with advanced knowledge and the various decisions involved are difficult to describe through documentation. In this study, we examine one case in which the measures adopted were effective in transferring a non-routine operation offshore.

Journal

Keywords

Details 詳細情報について

Report a problem

Back to top