A Case Study of Re-designing Technologies and Analyses based on Design Thinking

DOI

Bibliographic Information

Other Title
  • 技術改良プロセスの実践とデザイン思考にもとづく考察

Abstract

This paper introduces a case study intended for verifying, evaluating and improving technologies for a practical service; its process is analyzed using the design thinking approach. We develop and evaluate two technologies for disaster situations; a resilient information sharing platform and a mutual safety confirmation application on the platform. The case study includes a variety of verifications and evaluations such as a system work test in a disturbed public space, a larger scale system work test, and user acceptance evaluations that address both usability and psychological factors. The heart of our improvement process is it repeated back-step in the service design process for more efficient incremental advancement. We advance the field of technology research and service design research by providing guidelines for technology improvement and/or service design through the introduction and analysis of the practical case study.

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Details 詳細情報について

  • CRID
    1390282752373014912
  • NII Article ID
    130007751109
  • DOI
    10.11184/his.21.4_359
  • ISSN
    21868271
    13447262
  • Text Lang
    ja
  • Data Source
    • JaLC
    • CiNii Articles
  • Abstract License Flag
    Disallowed

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