A Study on Community Social Work Practices and Difficulties in an Aging Society : A Survey of Community Social Workers for the Elderly in Tokyo

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  • 高齢者の見守りにおける専門職の支援実践と困難の検討 : 東京都の見守り専門職に対する質問紙調査
  • コウレイシャ ノ ミマモリ ニ オケル センモンショク ノ シエン ジッセン ト コンナン ノ ケントウ : トウキョウト ノ ミマモリ センモンショク ニ タイスル シツモンシ チョウサ

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Professionals who care for the elderly in a community are expected to collaborate with individuals, communities, and local governments as community social workers (CSWs). However, the responsibilities of these professionals are not necessarily clearly laid out, and many difficulties arise from such ambiguity. A total of 246 CSWs in Tokyo answered a questionnaire on community practices. Results showed that the major responsibilities of the CSWs involved "the process of finding elderly people having problems" and "the process of supporting the elderly," both of which require the professionals to gather appropriate information from the community and analyze it. The survey showed that other activities and minor responsibilities of CSWs included gathering support for their activities and calls to action by the local governments. The professionals expressed embarrassment for their difficulties in caring for cases of self-neglect, having inadequate experience and knowledge, and being uncertain about their role as a CSW. One of the most important roles for CSWs is facilitating the participation of local residents in their activities to provide effective care. For CSWs to be able to perform their duties their work environment needs to be adjusted ; that is, members of the community should recognize not only the role of the CSWs but also their own roles as community members.

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