A Consideration of Conflict and Dilemma of Social Workers : A Construction of Some Models on Accumulation of Conflict and Dilemma, and Verification by Simulation

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  • 対人援助業務従事者の葛藤やジレンマに関する考察 : 葛藤やジレンマの蓄積に関するモデルの構築とシミュレーションによる検証
  • タイジン エンジョ ギョウム ジュウジシャ ノ カットウ ヤ ジレンマ ニ カンスル コウサツ カットウ ヤ ジレンマ ノ チクセキ ニ カンスル モデル ノ コウチク ト シミュレーション ニ ヨル ケンショウ

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Abstract

This paper aims to cope with accumulation of Conflict and Dilemma of social workers, in order to prevent workers' from being burnout. Based on earlier literatures we determined that the factor behind accumulation of Conflict and Dilemma is the distance between "self-consciousness of professional identity" and "self-consciousness of real supporting", and upon this presumption some models were constructed. Following suggestions were made to prevent accumulation of Conflict and Dilemma ; (1)improvement of workers' "self-consciousness of real supporting", (2)stability of workers' "self-consciousness of professional identity", (3)correction of workers' "self-consciousness of professional identity", etc. We also verified effects of these measures by simulations. As a result, it was concluded that measures taken with a view to reducing the distance between "self-consciousness of professional identity" and "self-consciousness of real supporting" would be effective in preventing accumulation of Conflict and Dilemma. It would be useful if "self-consciousness of professional identity" and "self-consciousness of real supporting" are assessed, and distance between these two is examined.

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