The Occurrence Mechanism of Labor Accidents Caused by Human Errors: Two Case Studies in a Manufacturing Company

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  • ヒューマンエラーに起因する労働災害の発生メカニズムに関する探索的研究： 製造メーカーにおける2件の事例研究を通して
  • ヒューマンエラー ニ キイン スル ロウドウ サイガイ ノ ハッセイ メカニズム ニ カンスル タンサクテキ ケンキュウ : セイゾウ メーカー ニ オケル 2ケン ノ ジレイ ケンキュウ オ トオシテ

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The purpose of this study is to examine how human errors which cause labor accidents occur and how they can be reduced to a minimum. In this study, two labor accidents caused by human errors were dealt with as case studies, in which we conducted semi-structured interviews with sixteen employees of a manufacturing company including victims, coworkers, maintenance workers, supervisors and managers. This study clearly states problems of the organization: maintenance delay of unstable facilities, managers’ ignorance of employees’ requests, attachment of importance to productivity, difficulty of evaluation of safety activities, and management of production line in a haphazard way. The result indicates what top executives, managers and supervisors should do to prevent human errors.

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