多様な部下をマネジメントする管理職の行動 : スイス・ドイツのグローバル企業に勤める管理職へのインタビュー調査から
書誌事項
- タイトル別名
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- Characteristics of Managers' Behaviors to Effectively Manage Diverse Workforces : Findings from a survey of managers of global companies in Switzerland and Germany
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説明
As there is an increase in the diversity in workplaces in terms of gender or nationality, corporations face the need to find methods for effectively managing a diverse workforce. Thus, such corporations expect their managers to effectively manage diverse subordinates in the workplace to achieve their set goals. However, this is a challenge as managers struggle to achieve the expected results if the departments under their management consist of diverse subordinates. This study was carried out to learn the methods and resources employed by managers who effectively managed subordinates from diverse backgrounds. To this end, an interview survey was conducted for these managers. The sample size comprised managers working at global companies with their head offices located in Germany or Switzerland. Global companies with head offices based in Germany and Switzerland have extremely diverse workplaces, and these countries are known for their high productivity. The interview survey was intended to record the steps taken by managers for effectively managing subordinates from diverse backgrounds. The conclusions from the interview survey were as follows: these managers are conscious that the diversity of the personnel in their workplaces helps in achieving positive results for the workplace—improved creativity and encouraged each other; the actions of managers that achieve results by effectively managing diverse workplace members are marked by three characteristics. First, these managers take actions that increase their subordinatesʼ sense of belonging to their department and maintain their autonomy. These actions mark the inclusive leadership of the manager. Second, the managers communicate not only by adopting communication styles suitable for each subordinate but also in such a way that all the subordinates feel included in the managersʼ plans and ideas. Such communication is characterized by both differentiation, which prioritizes the individuality of subordinates, and integration, which increases the unity of each department. Finally, managers recruit new employees while ensuring to avoid reducing the diversity of their department. They take care to maintain the diversity of their department by trying to recruit people with attributes different to those of the existing members.
収録刊行物
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- 生涯学習とキャリアデザイン
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生涯学習とキャリアデザイン 17 (2), 157-179, 2020-03
法政大学キャリアデザイン学会
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詳細情報 詳細情報について
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- CRID
- 1390290699808040448
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- NII論文ID
- 120006883985
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- NII書誌ID
- AA11961965
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- HANDLE
- 10114/00023243
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- ISSN
- 13493051
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- 本文言語コード
- ja
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- 資料種別
- departmental bulletin paper
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- データソース種別
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- JaLC
- IRDB
- CiNii Articles
- KAKEN
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- 抄録ライセンスフラグ
- 使用可
