Training Program on How to Write an Incident Report with Improved Readability: Guide for New Medical Staff

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  • 事実情報を把握しやすいインシデントレポートの記載研修：新入医療職員を対象として
  • ジジツ ジョウホウ オ ハアク シヤスイ インシデントレポート ノ キサイ ケンシュウ : シンニュウ イリョウ ショクイン オ タイショウ ト シテ

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Abstract

Background: Many open-ended documents in incident reports (IRs) lack sufficient information regarding the facts. Consequently, it difficult to effectively prevent future incidents. In this study, we examined the descriptive method to improve readability and designed and implemented a training. We evaluated the usefulness of the training and the descriptive method. Methods: Twelve IRs were analyzed, organized for missing information and obfuscations, and summarized in a descriptive method. Next, the training to simulate the description of IR using our method was designed and conducted with 57 residents and 97 new nurses. To evaluate the usefulness of this study, we conducted a questionnaire and calculated the number of words and frequent words in the IR. Results/Discussion: The descriptive method included 5W1H as follows: sentences were itemized based on time of events, each sentence was kept short, and a subject was included in each sentence. As a result of the training, the number of words increased, and the frequency of the subjects representing the people involved in the incident increased. The relationship between the parties involved and the event became clearer. Additionally, short, chronological bullet points were found to improve the readability of the IR. Opinions regarding the training were generally positive.

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