Factors Related to the Development of Local Public Services by Social Welfare Cooperations Examined from the Viewpoint of Organizational Management

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  • 社会福祉法人の地域福祉サービス展開に関連する要因――経営管理の視点から――
  • シャカイ フクシ ホウジン ノ チイキ フクシ サービス テンカイ ニ カンレン スル ヨウイン : ケイエイ カンリ ノ シテン カラ

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Abstract

<p>Social welfare corporations are required to offer appropriate public services as major actors in the organizational administration of societal wellbeing. Numerous arguments have recently questioned their value and functions. This study aims to clarify the internal policies and procedures established for the administration of the corporations engaged in developing regional social services to fulfill public interests and needs. Questionnaires were distributed to directors and managers of 2,000 social welfare corporations located across Japan and 338 responses were ultimately evaluated. Multiple regression analyses indicated that the development of local public services mandates the institution of appropriate policies and measures for the recruitment of human resources, the active participation of staff members at the planning stage, and directorial initiative. Additionally, policies and procedures encouraging staffs to challenge themselves and participate more proactively at the planning stage are also indicated to be vital for public activities in the local communities. Besides securing active human resources, directors and staff members must be constructively engaged in the establishment of internal policies and procedures undertaken to develop local public services.</p>

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