Occupational Health Nurses’ Process of Supporting Workers After Having Shifted to Working from Home Due to the COVID-19 Pandemic

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  • コロナ禍で在宅勤務へ移行した労働者への産業保健師の支援対応プロセス
  • コロナ カ デ ザイタク キンム エ イコウ シタ ロウドウシャ エ ノ サンギョウ ホケンシ ノ シエン タイオウ プロセス

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Abstract

<p>The purpose of this study was to clarify the occupational health nurses’ process of supporting workers who have shifted to working from home due to the COVID-19 pandemic. Semi-structured interviews were conducted in ten occupational health nurses adopting remote work models, and they were asked about the “difficulties they had faced as an occupational health nurse”. Their statements were analyzed by the modified grounded theory approach (M-GTA), and were summarized into 26 concepts and 4 categories : [shock of a sudden change in the work style], [development of new support methods], [support that addresses individual health issues] and [establishment of appropriate perspectives as an occupational health nurse]. The support process began with the [shock of a sudden change in the work style] among workers who have suddenly shifted to working from home. The occupational health nurses supported these workers through the [development of new support methods], and became aware of their need for [support that addresses individual health issues] resulting from the change in the work style. As a final step in this process, [establishment of appropriate perspectives as an occupational health nurse] was required of the occupational health nurses. The results clarified the occupational health nurses’ process of supporting workers who have shifted to working from home, and provided useful findings for these nurses, suggesting the necessity of supporting workers in accordance with their work styles that may change and acquiring necessary skills. The process may also be considered to represent an experience of post-traumatic growth.</p>

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