Correlated Verbal Acts from the Perspective of the Cognizance of Communication Subjects

DOI Open Access
    Graduate School of Japanese Applied Linguistics, Waseda University

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  • コミュニケーション主体の認識から捉える言語行為の連動
  • A survey of Business Email Communication
  • ビジネスメールの作成調査から


<p>Through a survey of business email communication, this paper clarifies aspects of the correlation between the cognizance of the person (communication subject) who engages in verbal communication and actual expression, verbal acts. This study focuses on the cognizance of communication subjects from the perspective of their knowledge of the situation and their memory, which is a postulate for verbal acts. Specifically, this focuses on how the cognizance of the subject and the resulting expression (such as content and form) of the verbal act are correlated. The results of the study show that there are differences in the correlation depending on what subjects focus on. The results also indicate that the correlation of the verbal act is based on seven factors: a verbal act that emphasizes (1) cognizance of the situation resulting from relationships, (2) cognizance of the situation resulting from the context of the situation, (3) cognizance of the situation resulting from the understanding of email, (4) cognizant memory as a precondition for a verbal act, (5) the e-mail content, (6) the form of the e-mail, and (7) the "writing level." These findings indicate that multiple forms of cognizance exist within subjects, and in some cases, cognizant factors were in conflict with one another. From such conflicts in the subject's cognizance, we can see the dynamic nature of the subject's cognizance itself.</p>


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