Identifying task conflict resolution strategies in a small-group discussion

DOI HANDLE Web Site 2 Citations Open Access

Bibliographic Information

Other Title
  • 集団討議における課題葛藤処理方略の特定
  • シュウダン トウギ ニ オケル カダイ カットウ ショリ ホウリャク ノ トクテイ

Search this article

Abstract

The aim of this study is to investigate how task conflict within small groups would be resolved when group members are engaged in a problem-solving discussion. The relationship between such task conflict resolution strategies to which individual prefers and their interpersonal communication skills were also examined. Study 1 focused on developing a scale which measures individual's preference of ways of resolving task conflict, and the scale was confirmed its reliability and validity in Study2. Factor analysis revealed three factors (12 items), and each represents unique characteristics of the way to resolve task conflict. Individuals who preferred to an in-depth discussion as a way of resolving task conflict had a skill of encoding their thoughts and feelings accurately, while individuals who preferred to understanding and respecting opinions of others had skills of appropriate self-repression and self-control. The availability of training and establishing interpersonal communication skills by resolving task conflict in a small group problem solving discussion was discussed.

Journal

  • 対人社会心理学研究

    対人社会心理学研究 4 105-111, 2004

    大阪大学大学院人間科学研究科対人社会心理学研究室

Citations (2)*help

See more

Keywords

Details 詳細情報について

Report a problem

Back to top