A Systematic Review to Identify Influencing Factors and Directions for Future Researches about Adoption of ICT Based Health Services

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Introduction: New methods and tools in healthcare sector are growing gradually due to the continuing innovation in medicine and technologies. Health care technology system adoption varies among health care professionals (doctors, nurses), patients, and potential users. Therefore, for increasing number of technologies in the health care field, the use of technology acceptance model is needed to guide implementation process across health care contexts and user groups. Therefore, understanding and creating the conditions under which information system will be grasped by human remains a high priority research issue of information systems research and practice. Moreover, due to the scarcity of medical infrastructure including doctors and hospitals, remote healthcare services by using advanced Information and Communication Technology (ICT) is getting popular around the world. Due to potential benefits and the various eHealth initiatives in place, many recent studies have been done to enhance acceptance of eHealth services by all citizens. / Objective: Therefore, the purpose of this review is to systematically review all published studies on investigating the users' adoption of eHealth to summarize results of previous studies and to show future direction for further research. This study reviews all published research on acceptance model in e-health. / Method: This study conducted a systematic search of the web of science database and google scholar to collect studies about the adoption of eHealth technology. The author selected 19 articles to review. This literature review is conducted to identify currently available eHealth adoption framework. / Conclusion: The result showed that understanding and creating the conditions under which information system will be grasped by human is a high priority research issue of information systems research and practice. Based on the identified adoption factors in different eHealth technological context, it is suggested that the common investigated factors in the previous studies for each technological context and user group, need to be tested empirically in real settings. The confirmed factors are then recommended for apply as a basic model in each technological context and user group. / Originality: This study inform scope for future research by identifying gaps in literature in this field. To our knowledge this is the first study to systematically review to identify influencing factors, and future directions of adoption of ICT based health services.

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  • 決断科学

    決断科学 7 44-52, 2020-03-23

    Institute of Decision Science for a Sustainable Society, Kyushu University

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