Future Pharmacy Operations Visible through “0410 Correspondence” Prescriptions

  • Morikawa Mika
    Alumni Association of Kobe Pharmaceutical University; Lifelong Training and Planning Committee Morikawa Pharmacy, Aobadai Store
  • Miyazaki Tomoko
    Alumni Association of Kobe Pharmaceutical University; Lifelong Training and Planning Committee Myodani Hospital
  • Nishiyama Yumi
    Alumni Association of Kobe Pharmaceutical University; Lifelong Training and Planning Committee Kobe Pharmaceutical University
  • Takeuchi Atsuko
    Alumni Association of Kobe Pharmaceutical University; Lifelong Training and Planning Committee Kobe Pharmaceutical University
  • Han Supi
    Alumni Association of Kobe Pharmaceutical University; Lifelong Training and Planning Committee

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Other Title
  • 「0410対応」の処方箋を通して見える今後の薬局業務
  • 「 0410 タイオウ 」 ノ ショホウセン オ トオシテ ミエル コンゴ ノ ヤッキョク ギョウム

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<p>In response to the expansion of COVID-19 infections, the Ministry of Health, Labor and Welfare introduced “0410 correspondence”, an online and telephone medical care/medication guidance contact, as a timely and special measure. We conducted a questionnaire-based survey to appreciate pharmacies’ use of “0410 correspondence” for prescriptions. We found that only a small portion of pharmacies used this service for prescribing medication online, although the number of pharmacies introducing such system is increasing, and may increase further in the future as a new tool. Thanks to “0410 correspondence”, it has become easier to use online medication instruction. Moving forward, it is our objective to promote this service as the optimal pharmacy practice for patients, in the light of its various strengths an online trend that should be emphasized without delay. In addition, we hope that this system will introduce more opportunities for new activities by pharmacists.</p>

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