社会課題の解決を志向する製品サービスシステムの設計戦略立案手法

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  • A collaborative strategic planning method to guide product-service system development toward social innovation

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<p>Product–service system (PSS) is regarded as a radical innovation to realize a transition toward a more sustainable production and consumption model by newly integrating products, services, and networks to fulfill specific sustainable value. On the other hand, such PSS features are also barriers that hinder the implementation of PSS in society. Recent PSS design studies have therefore increasingly focused on the challenges to PSS implementation. However, the existing literature fails to facilitate a strategic planning for PSS design activity despite taking into account the importance of visioning and strategic planning in PSS design. This paper, thus, proposes a collaborative strategic planning method for PSS implementation by combining technology roadmapping and scenario planning method. To illustrate its applicability and validity, the proposed approach is applied to a PSS development project for solving wildlife damage in a suburban city of Tokyo. The case study was conducted as a participatory workshop, which involved relevant stakeholders to develop a roadmap toward a sustainable PSS vision through applying the proposed method. The result of this application demonstrates that the proposed approach enables the formulation of a PSS implementation strategy, while comprehensively converging the perspectives and knowledge of each stakeholder participating in the PSS development.</p>

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