Support for Contents Analysis and Upskilling by Visualizing Verbatim Data in Psychological Counseling

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  • 心理カウンセリングにおける逐語録データの可視化による内容分析及びスキル向上支援
  • シンリ カウンセリング ニ オケル チクゴロク データ ノ カシカ ニ ヨル ナイヨウ ブンセキ オヨビ スキル コウジョウ シエン

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<p>In psychological counseling dealing with the cognitive aspect, whether the counselor is paying attention to the client is said to appear in the utterance such as the question and interpretation administration given by the counselor. Effective visualization and analysis of the utterances by the counselor is considered to be significant for improving counseling skills. We have been developing a system that supports visual analysis by conversation contents based on verbatim data of psychological counseling. In this paper, as a verification of the further usefulness of this system, a expert counselor visually analyzed and evaluated based on various visualization results with verbatim data of actual counseling by beginner and intermediate counselors, As these results, we showed that various characteristics related to the utterance content and volume on the counselor side can be visually confirmed.</p>

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