A questionnaire survey for “A supporting center for hearing impaired children in Ishikawa prefecture”
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- Sugimoto Hisashi
- Department of Otolaryngology-Head and Neck Surgery, Kanazawa University Graduate School of Medical Science
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- Nagai Risa
- Department of Otolaryngology-Head and Neck Surgery, Kanazawa University Graduate School of Medical Science
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- Hatano Miyako
- Department of Otolaryngology-Head and Neck Surgery, Kanazawa University Graduate School of Medical Science
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- Yoshizaki Tomokazu
- Department of Otolaryngology-Head and Neck Surgery, Kanazawa University Graduate School of Medical Science
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- Takei Wataru
- Faculty of Education, Institute of Human and Social Sciences, Kanazawa University
Bibliographic Information
- Other Title
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- 「いしかわ赤ちゃんきこえの相談支援センター（みみずくクラブ）」に対するアンケート調査
- 「 イ シカ ワアカチャンキコエ ノ ソウダン シエン センター(ミミズク クラブ)」 ニ タイスル アンケート チョウサ
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Abstract
<p>The Support Center for Hearing Impaired Children in Ishikawa was established in the Ishikawa Prefecture by volunteers in 2010. The center that provides three one-on-one consultations to parents of children with hearing loss serves as a bridge to connect such children to proper nursing care. The center was established 11 years ago, when 96 children with hearing loss were treated therein. To determine how to best improve the center, I distributed a questionnaire among parents who were introduced to our center between 2010 and 2018 to determine what aspects should be improved in the future. Overall, 50% of the respondents reported that they were satisfied, and 24% were very satisfied. To be precise, the feedback was very good: 11% reported that the center had solved all their problems, and for 49%, the center had solved most of their problems. However, there were a few instances of detachment found between the services provided to parents and their children and the problems that they faced. Recommendations for future improvement include the following. (1) System aspect: to thoroughly report the precise medical availability and request the children’s cooperation. If their cooperation can be obtained, the parents of those who are undergoing medical treatment should also participate in the one-on-one discussion. (2) Medical explanation: to provide an extensive explanation of genetic investigation, cochlear implants, and hearing aids. An explanation template should be provided, and explanations should be given systematically and comprehensively. (3) Description of rehabilitation: if the children’s cooperation can be obtained, the person responsible for nursing should participate in the respective discussion. These issues deserve future consideration.</p>
Journal
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- Pediatric Otorhinolaryngology Japan
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Pediatric Otorhinolaryngology Japan 42 (3), 320-325, 2021
Japan Society for Pediatric Otorhinolaryngology