User tendency in student support for COVID-19 pandemic

DOI
  • OGATA Atsuko
    Center for Health Sciences and Counseling, Kyushu University
  • OMODAKA Yusaku
    Center for Health Sciences and Counseling, Kyushu University
  • MATSUDA Yurina
    Center for Health Sciences and Counseling, Kyushu University
  • MATSUO Hisae
    Center for Health Sciences and Counseling, Kyushu University
  • SATO Takeshi
    Center for Health Sciences and Counseling, Kyushu University
  • MARUYAMA Toru
    Center for Health Sciences and Counseling, Kyushu University

Bibliographic Information

Other Title
  • コロナ禍の学生支援における利用者動向
  • -Report one year after the introduction of the Web consultation reception form-
  • ―Web相談受付フォーム導入後1年経過時の報告―

Description

Kyushu University set up a “Web consultation reception form” on its website that can be filled and submitted in situations where it is difficult to visit and meet. In this study, we reported on the trends among students who were provided support in FY2020, and considered the ideal way a coordinator can support students during a pandemic situation, such as the current COVID-19 pandemic. The usage status of the Coordination Section showed a sharp increase in the number of clients in FY2020 compared to FY2018 and FY2019, and the ratio of clients to use from themselves increased about five times from the usual ratio. The Coordination Section was also capable of providing multiple support to students at the same time by playing a coordinating role between the support providers and related parties. From these changes, it was evident that the Coordination Section could be used to grasp a student’s condition and determine the ideal direction of support provision. It is thought that such a coordination function plays an important role in promoting cooperation between supporters and providing appropriate support to students in the COVID-19 pandemic where it is difficult to see and assess a student’s condition in person.

Journal

  • CAMPUS HEALTH

    CAMPUS HEALTH 59 (2), 63-69, 2022

    Japan University Health Association

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