Proposal for A Collaborative Platform in the System Maintenance Phase

DOI

Bibliographic Information

Other Title
  • システム保守フェーズにおける組織間協働プラットフォームの提案
  • – Case Study of Core System of Company A in Manufacturing Industry –
  • ― 製造業A社基幹システムの事例研究 ―

Abstract

In the system maintenance phase, it is required not only to maintain stable operation but also to continuously execute project and program management (P2M) to improve system functions that respond immediately to changes in the business environment and contribute to business and service improvement. In order to exe-cute P2M efficiently and effectively, it is important to have platform management that enables appropriate knowledge flow management and smooth communication between the system utilization organization and the maintenance organization. This paper focuses on the exchange of information and knowledge between the system's user and maintenance organizations, and after identifying individual behavioral patterns and challenges, proposes an inter-organizational collaboration platform that combines knowledge flow manage-ment and platform management.

Journal

Keywords

Details 詳細情報について

  • CRID
    1390860841879886720
  • DOI
    10.20702/iappmjour.18.1_1
  • ISSN
    24320374
  • Text Lang
    ja
  • Data Source
    • JaLC
  • Abstract License Flag
    Disallowed

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