The Development of the Survey Feedback-based Organization Development Behavior Scale by In-house Facilitators

  • TONAN Yumi
    Graduate School of Business,Rikkyo University MIMIGURI, Inc.
  • IKEDA Megumi
    MIMIGURI, Inc. Graduate School of Business Sciences, University of Tsukuba
  • NAKAHARA Jun
    Graduate School of Business,Rikkyo University

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Other Title
  • 企業内ファシリテーターによるサーベイフィードバック型組織開発行動尺度の開発
  • キギョウナイ ファシリテーター ニ ヨル サーベイフィードバックガタ ソシキ カイハツ コウドウ シャクド ノ カイハツ

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<p>The purpose of this study is to develop a survey feedback-based organization development behavior scale by in-house facilitators and to verify the reliability and validity of the scale. Survey feedback-based organization development behavior refers to organization development behavior achieved by conducting organizational surveys and providing feedback on survey results to teams. Based on previous studies and preliminary surveys, we created 50 items and conducted a questionnaire survey of in-house facilitators working in private companies (N = 500). The results of exploratory factor analysis revealed five factors consisting of 36 items: “promotion of mutual understanding”, “accurate problem setting”, “bottom-up planning support”, “considerate information transfer”, and “observation of process during discussions”. The fit of the second-order factor structure model, which assumed the higher-order factor “survey feedback-based organization development behavior” common to these five factors, was acceptable. In addition, the reliability and criterion-related validity of the factors were confirmed.</p>

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