Cognitive Analysis of a UNIX Network Command

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Shonan Junior College has just started a serious computer science education by using UNIX workstation under computer networks. One of the main problems is that UNIX operations are not very easy for new students to learn. This paper describes an example of cognitive analyses of ftp, UNIX file transfer protocol.The second section covers cognitive walkthrough and the third one covers dialog analysis of ftp. They will show cognitive difficulties of using an ordinary UNIX command user interface and provide base information for constructing graphical user interfaces.

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