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TMF Business Framework (eTOM) Usage Training
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- JIANG Haiying
- NTT COMWARE CORPORATION
Bibliographic Information
- Other Title
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- TMFビジネスプロセスフレームワーク(eTOM)活用法トレーニング(エレメント管理,管理機能,理論・運用方法論,及び一般)
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Description
In business analysis, by grasping the current image of business processes (AsIs) of a company, clarifying and realizing the ideal future image (ToBe), effects such as improvement of service quality and reduction of operation costs are expected. TMF Business Process Framework (eTOM), as a business process ToBe reference model for the information and communication servicer providers, has been utilized in business analysis. This presentation will introduce the overview of eTOM, focusing on the level 2 processes, and describe its usage (creation of End-to-End process flow) in business analysis.
Journal
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- IEICE technical report. Information and communication management
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IEICE technical report. Information and communication management 113 (492), 45-46, 2014-03-06
The Institute of Electronics, Information and Communication Engineers
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Keywords
Details 詳細情報について
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- CRID
- 1573387452651437824
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- NII Article ID
- 110009861717
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- NII Book ID
- AA12325711
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- ISSN
- 09135685
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- Text Lang
- ja
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- Data Source
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- CiNii Articles
