COMES: Collaborative Organizational Memory System
説明
This paper describes COMES (Collaborative Organizational Memory System) for supporting real-time collaboration in organizational problem solving. A related area of research investigates organizational memory or know-how systems such as Answer Garden and FISH. These systems are generally text-based and asynchronous. However, users must often repeat to exchange question and answer with each other to solve a problem; an only text-based information approach makes it difficult for them to communicate smoothly. Therefore, COMES allows organizational members to collaborate with each other in synchronous text-and-sketch based problem-solving forums connected via the Internet and makes its process retrievable and visible.
収録刊行物
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- 1996 IEEE International Conference on Systems, Man and Cybernetics. Information Intelligence and Systems (Cat. No.96CH35929)
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1996 IEEE International Conference on Systems, Man and Cybernetics. Information Intelligence and Systems (Cat. No.96CH35929) 2 983-987, 2002-12-23
IEEE