The Quality Management and the Global Standardization in the Revolutional Age

田中, 宏, TANAKA, Hiroshi

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ヘンカクノジダイノヒンシツケイエイトグローバルスタンダーダイゼーション
変革の時代の品質経営とグローバルスタンダーダイゼーション
ヘンカクノジダイノヒンシツケイエイトグローバルスタンダーダイゼーション TQM ジダイニモトメラレルヒンシツホショウトヒョウジュンカノアタラシイシテントカダイ

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Abstract

Quality Assurance and Standardization, which form the foundation of Japanese management, are forced to change now. There are many problems related to both fields, such as magnifications of quality objects, attaching importance to social quality, thoroughness of CS (Customer Satisfaction), application of ISO standards concerning the QMS Quality Manage-ment System (ISO9000s) and the EMS environmental management system (ISO14000s), and also the more recent American industrial tendency which attaches importance to TQM and so forth. In this paper, I would like to look back upon the present conditions for Quality Assurance and Standardization and discuss the meaning of recent changes in QC and standardization concepts, the theoretical framework of them and the paradigm shift of Quality concepts by "Quality Management"

KJ00000203021

研究論文

GENERAL STUDY

Journal

四国大学経営情報研究所年報 = Annual bulletin of the Research Institute of Management and Information Science, Shikoku University

四国大学経営情報研究所年報 = Annual bulletin of the Research Institute of Management and Information Science, Shikoku University 8 29-45, 2002-12-25

徳島 : 四国大学附属経営情報研究所

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