Cases in operations management : building customer value through world-class operations

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Bibliographic Information

Title
"Cases in operations management : building customer value through world-class operations"
Statement of Responsibility
Robert D. Klassen, Larry J. Menor
Publisher
  • Sage Publications
Publication Year
  • c2006
Book size
23 cm
Series Name / No
  • : pbk

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Notes

Includes bibliographical references

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