Customer relationship management : customer behavior, organizational challenges, and econometric models

CiNii 所蔵館 1館

書誌事項

タイトル: "Customer relationship management : customer behavior, organizational challenges, and econometric models"

出版者

出版年月

Includes bibliography reference

prepared by Julian Villanueva, University of California, Los Angeles, and Rex Du, Duke University

Held at: January 31-February 1, 2002, Duke University, Durham, North Carolina

"Conference summary"--T.p.