Customer winback : how to recapture lost customers and keep them loyal
Bibliographic Information
- Title
- "Customer winback : how to recapture lost customers and keep them loyal"
- Statement of Responsibility
- Jill Griffin, Michael W. Lowenstein ; foreword by Don Peppers and Martha Rogers
- Publisher
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- Jossey-Bass
- Publication Year
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- c2001
- Book size
- 24 cm
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Notes
Includes bibliographical references and indexes
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Details 詳細情報について
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- CRID
- 1130000796247114368
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- NII Book ID
- BA63655427
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- ISBN
- 0787946672
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- LCCN
- 00011080
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- Web Site
- https://lccn.loc.gov/00011080
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- Text Lang
- en
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- Country Code
- us
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- Title Language Code
- en
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- Place of Publication
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- San Francisco
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- Subject
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- LCSH: Customer loyalty
- LCSH: Customer services
- LCSH: Customer relations
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- Data Source
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- CiNii Books