The effects of perceived control and customer crowding on the service experience

CiNii Available at 4 libraries

Bibliographic Information

Title
"The effects of perceived control and customer crowding on the service experience"
Statement of Responsibility
by John E.G. Bateson and Michael K.M. Hui
Publisher
  • Marketing Science Institute
Publication Year
  • 1990
Book size
28 cm

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Notes

Bibliography: p. 36-40

On cover: Research program. Working paper

"March 1990"

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Details 詳細情報について

  • CRID
    1130000796794311936
  • NII Book ID
    BA22772022
  • Text Lang
    en
  • Country Code
    us
  • Title Language Code
    en
  • Place of Publication
    • Cambridge, Mass.
  • Data Source
    • CiNii Books
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