Winning new customers in finacial services : using relationship marketing and information technology in consumer financial services

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Bibliographic Information

Title
"Winning new customers in finacial services : using relationship marketing and information technology in consumer financial services"
Statement of Responsibility
Merlin Stone, Neil Woodcock
Publisher
  • Pitman
Publication Year
  • 1997
Book size
30 cm
Series Name / No
  • : pbk

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Notes

Bibliography: p.177-181

"In association with IBM United Kingdom Ltd. and Surrey European Management School, University of Surrey."

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